Terms of Engagement

1. Engagement Models

itsworthit partners with businesses through clearly defined engagement agreements: fixed-scope project development, continuous development partnerships, or dedicated technology leadership. Every engagement begins with explicit requirement scoping, agreed milestones, and mutual sign-off before production engineering commences.

2. Intellectual Property & Code Ownership

Upon receipt of final milestone payments, full ownership of custom source code, documentation, architectural diagrams, design tokens, and project deliverables transfers entirely to the client. We do not hold client codebases hostage or claim perpetual licensing fees on custom work built for your business.

3. Operational Transparency & Invoicing

Invoices are issued according to agreed milestones and payment schedules. Time and materials engagements include transparent work logging and sprint breakdowns. Any scope change requests that impact budget or timeline are formally evaluated and quoted before execution.

4. Warranties & Post-Delivery Support

We provide a 30-day post-launch warranty covering defect remediation for delivered deliverables against agreed specifications. Ongoing hosting, infrastructure management, continuous feature updates, and SLA support are available under continuous partnership retainers.

5. Limitation of Liability

To the maximum extent permitted by applicable law, neither party shall be liable to the other for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with the engagement. The total aggregate liability of either party arising out of or related to an engagement shall not exceed the total fees paid or payable by the client under the applicable Statement of Work in the six (6) months preceding the incident giving rise to liability.

6. Governing Law, Dispute Resolution & Exclusive Jurisdiction

These Terms and any individual engagement agreements shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

In the event of any controversy, claim, or dispute arising out of or relating to an engagement, the parties agree to first attempt resolution through good-faith executive consultation within thirty (30) days. If the dispute cannot be resolved through executive negotiation, it shall be submitted to the exclusive jurisdiction of the competent civil courts of Bengaluru, Karnataka, India. For international enterprise engagements, alternative dispute resolution through institutional arbitration (such as SIAC or ICC) may be specified by mutual written agreement in the governing Statement of Work.

7. Commercial Queries & Legal Notices

For commercial discussions, legal questions, or custom contract reviews, contact our executive office directly at legal@itsworthit.agency.